FAQs

Orders & Reservations

How to place an order at aliwas.com?

Choose the product that you want to buy
Select the color and quantity of the product
Fill in the recipient's address and other information
Finish the payment

How long to get my package after payment made?

Most of our orders are shipped from USA local warehouse
We will ship your order within 24 hours after your payment confirmed
You will received your orders within 2-4 working days

Which payment method can I use?

Currently we accept Paypal payment on spadger.us
You can also buy spadger hoverboards or products from amazon.com

Is there any tax fee that I should pay for the order?

We offer Free Tax service, so you don't need to pay for any tax to get the product from us.

Product Tips

Can I take my hoverboard on airplane or ride in the city ?

Flights: While some airline carriers may allow the hoverboard as a carry-on, we do NOT recommend it. Please refer to your individual carrier regarding their guidelines on what they will allow for carry-on or checked luggage.
Places: Some cities or states have restrictions against this type of vehicle/mobility device. But there might be places where you can ride your hoverboard. If you have doubt at it, feel free to check out on Google or with your local news.

Monitor Stands Maintenance

How do I return the product when it is found infective?

Contact the customer service via email support@aliwas.com
Tell us the details of the problem, we will guide you to solve it.

Where can I send the product to when I need the maintenance service?

You can easily get help by contact us via email or telephone through our official website.
We will send and contact your for the detail maintenance dresses.

What abut products warranty?

Yes, we do offer 1 year limited warranty.
Please check the warranty page for more details on the official website.

Sincely

By Aliwas Company